Professional service agreements for executive-level partnerships.
Last updated: January 2025
By engaging Martinez Executive Solutions, you agree to these terms of service. We operate as a selective partnership model, accepting only clients who align with our standards of excellence and operational discipline.
We provide executive operational support services with military-grade precision. All services are delivered according to agreed-upon Standard Operating Procedures (SOPs) and timeline commitments outlined in your service agreement.
Clients are responsible for providing clear objectives, timely feedback, and necessary access to systems and information required for service delivery. We operate on a "Commander's Intent" model requiring clear strategic direction.
All client information is treated with the highest level of confidentiality. We maintain strict operational security (OPSEC) protocols and execute comprehensive Non-Disclosure Agreements (NDAs) for all engagements.
Payment terms are established in individual service agreements. We operate on a retainer model for qualified clients with monthly billing cycles. Late payments may result in service suspension.
Service scope modifications require written approval and may affect pricing. We maintain flexibility to adapt to changing operational requirements while ensuring quality standards.
Either party may terminate services with 30 days written notice. All confidential information remains protected post-termination. Final deliverables and transition support will be provided as outlined in the service agreement.
Our liability is limited to the amount paid for services in the preceding 12 months. We maintain professional liability insurance and operate under veteran-owned small business (VOSB) standards.
We operate with military discipline and accountability. Our commitment to excellence means we accept responsibility for outcomes and maintain the highest standards of professional conduct.